Let’s chat about that financial complaint you gave up on ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏
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Let’s chat about that financial complaint you gave up on
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When Dan Naratnam hit a wall complaining to his own bank, he found something: the financial ombudsman publishes thousands of past decisions in full detail, and almost nobody knows they exist.
So he and Jon Manning built Womby, a free, anonymous tool that takes your complaint, matches it against 32,000-plus real decisions, and shows you how disputes like yours have actually played out. No login, no personal data, no fee.
We sat down with the two founders to talk power imbalances and why they think the no-win-no-fee model is living on borrowed time. READ
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Bright signals
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Wild Foods is a First Nations food company building a movement around eating wild by providing the commercial infrastructure Indigenous food producers need to reach core markets. Wild tropical rock lobster? Yum. EAT
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It can see, remember and interact with the world like the human brain and could one day underpin smart bionic eyes, while using far less energy than today’s technologies. READ
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A small Finnish town is using a giant sand battery that can cover almost one month of the town’s heating demands in summer. “Pornainen had previously relied on burning oil and wood chips for its heating needs—but the town’s sand battery was now able to provide combustion-free heating for the majority of the year.” READ
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Chris’ top 5 links
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Super handy chrome plugin for developers, it shows what websites are built with. Everything from CMS, to e-commerce, to CDNs, Wappalyser picks how a site is built without having to crawl through the developer tools.
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Finding end-of-life details for all the services and products that are used across projects can be difficult. Endoflife.date collates and presents EOL information in one easy-to-access place, with strong API support to integrate into workflows and receive notifications when something is losing support.
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Get a password manager. Easily the biggest quality of life upgrade you can give your digital life. It securely creates and saves uncrackable passwords, one-time passwords, credit card details, and other sensitive data for use across all your devices.
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Sometimes I like to leave my computer and go outside. This is a fantastic crowdsourced app for trails, and the Plus version syncs so well with my Garmin so I can go phone-free for rides, runs and hikes.
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Awesome book and Netflix series. Samin seems like an absolute gem, and the book is both well-written and highly informative for anyone into cooking or even just looking to improve your weekly meals. She uses accessible techniques and flavours (looking at you, Ottolenghi), and you have to eat 3(ish) times a day; you may as well make it taste as good as possible!
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Community news
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Post referendum, the National Allyship Summit explores how we can work together toward more strategic, impactful and coordinated action. Friday 18 Sept. REGISTER
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Team news
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We’re hiring a Studio and Community Experience Manager to look after how it feels to work at and visit Today. APPLY
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Two of our projects are finalists in the Social Good category at the Design Institute of New Zealand’s Best Design Awards. We can’t wait to get to Tāmaki Makaurau, Aotearoa next month to celebrate! EXPLORE
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Beata Klepek is hosting a workshop—Change in Our Hands: The Shared Act of Futures Thinking—at Newkind Conference and there are still tickets available! 30 Sept–4 Oct. BOOK
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We acknowledge the Traditional Owners of the lands on which we live and work. We pay our respects to Elders both past and present, and recognise and respect their abiding connection to this land, its waterways and community. First Nations Peoples have nurtured this land for more than 65,000 years and continue to do so today. Sovereignty was never ceded.
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